FAQs

How does one tree for each piece we sell works?

At the end of the month we calculate the number of products that we have sold and plant an equivalent number of trees. This is our way of giving back to the environment. 


Can I send my order as a gift?

Yes, every jewellery ships out in a beautiful box perfect for gifting. 


What if I to want get repair done?

In case of broken Jewellery, please send a picture of the same so we can evaluate your case.

All orders are hand checked by our specialist before shipping it out to you. If you would like to get your jewellery repaired, please write to us on hi@junisa.shop


Re-plating service

We offers a complimentary re-plating service for all our products. If you would like to have your product cleaned or re-plated please email us on hi@junisa.shop 


Refund and cancellation and return/shipping

We have a no-returns and no-refunds policy. All pieces are made to order and considered as a final sale. Plating discolourations due to usage are not considered damage. Custom, altered, and personalized items are non-returnable and not eligible for exchange. Unfortunately, we cannot cancel orders once they have been placed.


What are Lab-Grown diamonds?

A lab grown diamond is made by using cutting-edge technology that replicates the natural diamond growing process. Giving an analogy, it is like IVF baby of the real diamond. A specialised gemologist cannot tell lab grown and mined diamonds apart.

How are Lab-grown Diamonds made?

By replicating the mining process through technology in human controlled enviroment, diamonds are grown that are identical to the traditional mined diamonds, but without the social and environmental impacts. There are two methods through which diamonds are grown.

* High pressure High temperature

* Carbon vapour deposition

Our Diamonds are made through CVD process.

1 A diamond seed is placed in a sealed chamber and heated to around 1,400 Fahrenheit. The chamber is filled with a carbon rich-gas, eg : Methane, hydrogen among other gases.

2 The gases are ionized into plasma using technology, essentially breaks down the molecular bond of the gas.

3 The ionization breaks the molecular bonds in the gases, and the pure carbon adheres to the diamond seed and slowly crystallizes.

Are Lab-grown Diamonds real diamonds?

Lab-grown Diamonds and mined diamonds both have exactly the same chemical, optical and physical properties. This means reagardless of the origin a diamonds is a diamond.

Both share the same qualities and characteristics such as:

Chemical Composition: C

Crystalline Structure: Cubic

Refractive Index: 2.42

Dispersion: 0.044

Hardness (MOHS): 10

Density: 3.52

Can you tell the difference between Mined and Lab-grown Diamond?

They are identical both chemically and optically. So, a lab grown diamond and a mined diamond will look the same and you won’t be able to tell the difference because they’re identical in every way. A gemologist wouldn't be able to tell them apart at a naked eye or even a microscope. Only specific machines can differ a lab grown diamond to a mined one.

Do Lab created diamonds have flaws?

Lab grown diamonds are grown the same way as mined diamonds, but human controlled enviroment (lab)- therefore they have flaws just like mined diamonds. Each one of lab diamonds is unique in its own way.

Are Lab-grown Diamonds certified?

 Yes, all our pieces that are above 0.5ct come with the certificate.